Return Policy & Shipping Policy
Thanks for shopping at Tafrepa.com. If you are not entirely satisfied with your purchase, we’re here to help.
Our Shipping partners are one of the most prominent in India. We have following timelines of delivery:
Local – 24-48 hrs
Regional – Before 5 working days
National – Before 8 working days
You have 15 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have a receipt or proof of purchase. For additional information, you may also refer to our FAQs on Return & Refund Policy.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment) or if you made the payment through cash on delivery, you must fill out the form and provide bank account information in order to obtain a refund directly to your bank account. You will receive the credit within 10 to 12 business days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Having said that there are certain exceptions for a refund of shipping charges which are as under:
The courier charge will be refunded only in the case of damaged or incorrectly supplied items. It can be claimed during the process of return of the damaged items.
Once the product is shipped for return from you please provide us the following details in the email to: firstname.lastname@example.org
- Order No:
- Reason for replacement request:
- AWB number:
- Courier name (please retain the slip):
Tafrepa.com will notify you when we’ve received your return package. The courier charge will be refunded only once we receive the package and the same has been verified and confirmed for replacement or refund.
If you have any questions on how to return your item to us, contact us at: email@example.com or you may call us at Mobile No.7466030303